Freight Forwarding March 1997

Executive Summary

The UK freight forwarding market in 1996 was estimated to be worth £7bn. The industry has grown significantly over the last 3 years, fuelled both by the UK's recovery from recession and strong international trade flows. However, profit margins remain slight due to structural weaknesses within the industry. These have been exacerbated by the recent entry of new firms, such as airlines and shipping companies, into the freight forwarding market.

Many freight forwarders have expanded the range of services they provide to include storage and warehousing, packing and order processing. The driving force behind this change has been that both forwarders and carriers have realised that companies which are trading internationally, want to work with organisations which can provide a full range of logistics services and, if necessary, manage their entire supply chain. As a consequence, it is no longer possible to regard freight forwarding as a separable function, but more as a single leg in an integrated transport process.

At present, it is fair to conclude that freight forwarding is an industry in transition. Advances in information technology (IT), such as the development of the electronic data interchange (EDI), are offering ever greater possibilities for reducing the length of the supply chain. The growing importance of efficient supply chain management has been given further impetus by the greater competitiveness of the business environment. At the same time, management philosophies such as just-in-time (JIT) and Quick Response, are being introduced more widely in order to secure the twin objectives of improved service at lower cost.

Over the next 2 or 3 years, the industry's top-line performance will continue to be relatively strong, with favourable economic conditions in the UK (which will raise domestic demand for imports) being somewhat counter-balanced by weak demand in continental Europe (which will reduce demand for UK exports). Nevertheless, industry profitability will remain depressed. It is likely that this will lead to industry consolidation, as economies of scale -- in terms of both capital and expertise -- become more critical. Those firms which can offer both a global service and a wider range of value-added services, are likely to succeed at the expense of the middle-ranking firms, with smaller operators left to provide niche services to a limited customer base.

Tenth Edition 1997
Edited by Simon Howitt

ISBN 1-85765-663-6


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