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Managing your business

General

• How not to succeed in business
• How to stay competitive
• Is your business as healthy as it appears to be?
• Protect your goodwill

Operations and processes

• Get results through outsourcing
• Benchmarking: not just a large company concern

Money, finance and cashflow

• A change for recognising business profits
• Can you cut your interest payments?
• Improve your debt collections
• How to protect your business when your customers go under
• Finding the money to develop your business
• How would the euro affect your business?

Growing your business

• The right kind of growth
• The dangers of overtrading
• Small can be beautiful

Dealing with fraud

• Identify and prevent fraud in your business
• The most common fraud risk factors
• Encouraging employees to report fraud
• What to do when you suspect employee fraud

Most common fraud risk factors

• Large amounts of cash in hand
• Small stock with a high cash value
• Easily convertible assets (eg. tools, vehicles)
• Failure to clearly separate key duties
• Employee awareness of future redundancies
• Disgruntled employees with access to significant assets
• Poor physical safeguards over cash and other assets
• Untimely or poorly organised documentation for transactions
• Lack of mandatory holidays for employees performing key control functions
• Missing or unexplained documents
• Inappropriate supervision, especially where employees are in remote locations

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